FAQ's

General Inquiries


What are your hours of operation?
Our showroom is open Monday to Friday 8:30 am - 5:00 pm, Saturday 10:00 am - 2:00 pm, and Sunday by appointment

Where is Landmark Closets located?
Landmark Kitchen Concepts is located on the border of Oakville and Mississauga, minutes from 403 and Dundas, and QEW & Winston Churchill.
Our address is 3495 Laird Rd Units 12, 13, 14, 15, Mississauga, Ontario, L5L 5S5

What is the fastest way to get in touch with you?
Our support team aims to provide you with the fastest service possible. During regular office hours, you can reach out to us at info@landmarkkitchens.ca or call at 905-607-1500.

Where can I find testimonials about your company?
Landmark has been designing and building custom millworks since 2006. As you can imagine, our clients have some awesome things to say about us! Read our recent client testimonials

Do you do custom work?
We are proud to say that we only offer custom closets and organizers and unfortunately do not carry any readymade organizers.

How long have you been open for?
Landmark Closets is a family owned and operated business that has been around since 2006 and is proud to continuously be able growing and expand.

Pricing

How much does it cost?
We are frequently asked about cost, the price depends a lot of factors involving dimensions, materials, colours, accessories, countertops, etc.

The most effective way to get a price is by either bringing in or emailing us a description of what you are looking for and the dimensions, when those key items are provided, a price can be determined.

How do you determine pricing for closets?
Pricing is based on the style of closet you wish to inquire, whether it is floor mounted or wall hung, the material you wish to have, the amount of drawers, the amount of closet accessories, and the size of your space.

Pricing for closets are all based off linear square feet. (Different grades of material vary in price) Adding accessories, such as tie racks, belt racks, etc all vary in price

What payment methods do you accept?
Landmark Closets accepts payment by Cheque or Cash

Production

Where is the cabinetry manufactured?
All cabinetry, millwork, and finishing is manufactured right at our location. Landmark Closets are very proud of this as our clients have the opportunity to witness their dream project come together.

Turnover time?
Turnover time all depends on the product you are inquiring. However in normal circumstances turnover time usually can vary in between a few weeks from signing to the contract and the project being completed & installed.

Process

How do I get a quote?
Landmark can offer a quote, on the condition if dimensions are given via email or brought in along with rough ideas of requirements and specifications of the space.

How long does it take to get a quote?
You will receive a quote within 48 hours upon request via email.

Can I see a 3D version proof of my space?
Absolutely! Creating a 3D version of your space is part of the experience when specificing your space.The digital proof will give you a visual idea of the design, layout, and how it will look in real life. This is so that our clients can have further representation of their project, in which many cases leads to final changes/improvements as another perspective is introduced.

Creating a 3D version of a space will require a deposit of $400.00. If 3D version is approved and the project does go into production, the $400.00 will be reimbursed.

What is your cancellation policy?
Once a project has been approved, and contract has been signed, it cannot be cancelled.

Installation

Do you hire subcontractors?
Landmark Closets has its own team of installers which are employees and team members of Luxor Group. We take pride in this as our installers are highly experienced.

Do you work with plumbers, electricians, contractors, flooring companies?
Absolutely! Landmark is proud to represent a few companies in which have been with us since day 1. We always let our clients know that we have our own guys to source flooring, demo, electrical, plumbing, etc. However if our client has already sourced their own companies, we are more than happy to create new connections and work collaboratively with the other trades involved.

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